Last Updated: 12 March 2026
1. Who We Are
Jigsaw Employer Solutions Ltd (“we”, “us”, “our”) is a company registered in England and Wales. We are the data controller for personal data collected through this website.
2. The Data We Collect
We collect only the data necessary to provide our services:
- Contact Data: Name and email address provided via our contact forms.
- Transaction Data: Billing address and order history for digital products (via WooCommerce).
- Technical & Usage Data: We use Google Analytics 4 to collect information about how you use our website, including your anonymised IP address, browser type, and page interactions. This is managed via Google Tag Manager.
- Payment Data: Handled securely by Stripe. We do not store your card details on our servers.
3. How and Why We Use Your Data
- Contractual Necessity: To manage your Document Hub account and deliver digital downloads.
- Legitimate Interest: To monitor site performance, prevent fraud, and respond to enquiries.
- Legal Obligation: To maintain tax and accounting records (HMRC).
- Consent: For any optional analytics cookies you accept via our cookie banner.
4. Data Sharing & International Transfers
We do not sell your data. We share it only with essential service providers:
- Google LLC: For website analytics. Data is anonymised at the point of collection.
- Stripe: For secure payment processing.
- WordPress/WooCommerce: To power our shop and digital delivery.
Note: Some analytics data may be processed in the USA. We ensure these transfers are protected under the UK Extension to the Data Privacy Framework.
5. Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your data. You may also object to our use of analytics at any time. To exercise these rights, please email us at the address above.
